Privacy Policy

This site is owned and operated by Reflections of Africa. Your privacy on the Internet is of the utmost importance to us. At Reflections of Africa, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

INFORMATION Reflections of Africa GATHERS AND TRACKS

Reflections of Africa gathers two types of information about users:

Information that users provide through optional and voluntary submissions. These are voluntary submissions to receive our electronic newsletters and to email a friend.

Information Reflections of Africa gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. Under no circumstances does Reflections of Africa divulge any information about an individual user to a third party. The website may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the website; the pages that you access while at the website and the Internet address of the website from which you linked directly to our site. This information is used to help improve our website, analyse trends and administer our website.

Reflections of Africa Gathers User Information In The Following Processes:

Optional Voluntary Information

We offer the following free services, which require some type of voluntary submission of personal information by users:

Usage tracking

Reflections of Africa tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Reflections of Africa does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

Reflections of Africa sometimes tracks and catalogues the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites Reflections of Africa uses cookies to track user traffic patterns (as described above). Our advertising system delivers a one-time cookie to better track ad impressions and click rates.

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.

USE OF INFORMATION

Reflections of Africa uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalised elements on the sites or to better prepare future content based on the interests of our users.

SECURITY

Reflections of Africa operates secure data networks protected by industry standard password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.

YOUR CONSENT

By using this site, you consent to the collection and use of this information by Reflections of Africa. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

PURCHASE AND DELIVERY

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms and conditions. You must not make any purchase through this website unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase of any product through this website.

Delivery time

All orders are normally processed within three (3) to five (5) working days after the payment of an order has been received. Delivery time will vary depending on where you are located. Delays in the delivery time can under no circumstances be used to cancel an order or to claim any compensation. Any order is subject to cancellation or variation by reason of Force Majeure from any cause whatsoever beyond Reflections of Africa’s control including inter alia: inability to secure labour, materials, power or supplies, or by reason of an Act of God, war, civil disturbance, riot, state of emergency, strikes, lockout or other labour disputes, fire, flood, drought or legislation.

Undeliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place, every attempt will be made to contact you to make arrangements for re-delivery.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

Guarantee

Complaints regarding Reflections of Africa’s services or the quality of the products must be made in writing and received by Reflections of Africa within seven (7) days of receipt of your printed product. In order to receive a replacement, the customer must return the received product within 30 days (at their expense) from the time when the ordered product delivery was taken.

Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR). Reflections of Africa reserves the right to change pricing at any time without prior notice.

PayFast

All payments will be made via PayFast. Please see their terms and conditions of use.

MONITORING

We have the right, but not the obligation, to monitor any activity and content associated with the website. We may investigate any reported violation of these conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and / or removing any materials from the website).

LAW

The conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. It is the User’s obligation to periodically check these Terms and Conditions at the website for changes or updates. The customers continued use of this website following the posting of changes or updates will be considered notice of the customer’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.